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Please visit the COVID-19 response page365体育比赛投注 for resources and advice on managing through the crisis today and beyond.

365体育比赛投注 Perspectives

Retail’s response to panic buying

365体育比赛投注Discover how a large grocery retailer in Australia and New Zealand limited sales of essential items while helping to protect the health of shoppers and employees alike.

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MASTERING THE DIGITAL ADVANTAGE


The pace of change across the retail landscape is accelerating like never before. And it shows no signs of slowing down.

According to recent Cognizant research, retailers with exceptionally strong revenue growth already derive a higher percentage of their sales from digital channels. The race to digital transformation is on, and there is no time for delay.

Rethinking the Customer Experience in a World of Social Distancing

Due to COVID-19, the retail customer experience is undergoing a complete makeover. Here’s where brands should focus.

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SEGMENTS WE SERVE

DEPARTMENT STORES

365体育比赛投注Maximize customer service and profits and meet changing demands amid increased competition and complex supply chains.

DISCOUNT STORES

Optimize merchandising, increase supply chain efficiency and generate product mix forecasts for better retention.

GROCERS

Adjust prices, fine-tune inventory planning and deploy next generation point of sale systems to enhance the customer experience.

SPECIALTY RETAILERS

Embrace the future of shopping by delivering concepts and solutions for in-store selling through social networks.

CONSULTING & SOLUTIONS

Cognizant's Retail practice helps retailers turn today's pain points into new business opportunities.

SOLUTION SPOTLIGHT
Adaptive Spaces

Transform the way customers interact with your business spaces—and turn your physical space into a differentiator, not a drag on your resources.

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See solutions tailored to this industry.

LATEST THINKING

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Events

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365体育比赛投注Come out and meet us at these upcoming events.

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.

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