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365体育比赛投注THE DIGITAL UTILITY:

Driving innovation, growth and greater efficiency

Driving innovation, growth and greater efficiency

50% of top 10 utilities
in North America use Cognizant’s digital solutions.
500,000 smart streetlights
were switched on in one of the industry’s largest implementations.
30% of consumption costs
were recovered for North America’s largest water utility in one of the industry’s largest implementations.

Increasing reliance on new energy sources, along with a growing need for more efficiency, requires unprecedented operational agility—and investments in digital for traditional operators and new entrants alike.

DRIVEN BY RESULTS

Our holistic approach transforms companies.

We start by pinpointing customer touchpoints, engagement channels and transactions in need of improvement. Then we implement solutions to make the digital transformation successful.

Centrica, one of UK’s Largest Utilities,
RESULTS
Centrica, one of UK’s Largest Utilities,

achieves business agility and efficiency by migrating to a hybrid cloud model.

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A Major US Power Utility
RESULTS
A Major US Power Utility

streamlines its application portfolio and saves up to $23 million in annual operating costs

LEARN MORE
A Top-Performing Major Utility
RESULTS
A Top-Performing Major Utility

increases customer satisfaction scores by 90% with a mobile app providing quick access to critical information

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A Leading Electric and Gas Utility
RESULTS
A Leading Electric and Gas Utility

uses analytics to reduce service calls, resulting in potential savings of $1 million annually

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YOUR CUSTOMERS’ NEEDS
Unlocking Digital Value
How do we make such a profound
impact
to our clients?

Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

START THE EXPERIENCE

It all starts with your customers.

HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

It all starts with your customers.

Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

How do we do it?

01

By helping you build a Digital Business

365体育比赛投注Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

Learn More
02

A Digital Business with Digital Operations

Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

Learn More
03

A Digital Business with Digital Operations powered by Digital Systems & Technology

365体育比赛投注Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

Learn More

Customized Business Solutions

365体育比赛投注 We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

Packaged Industry Solutions

365体育比赛投注 To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

Create value. Everywhere.

365体育比赛投注 Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

01 Digital Business

Go beyond supporting business and advance it.

Learn More

02 Digital Operations

Reimagine and create new digital processes.

Learn More

03 Digital Systems & Technology

Simplify, modernize and secure your IT backbone.

Learn More
BUSINESS INTELLIGENCE

Recently published insights

PERSPECTIVES
What Energy and Utility Companies Must Do Now to Advance Their Digital Maturity

Our extensive study offers insights on what energy and utilities leaders are doing to move ahead.

VIEW PERSPECTIVES
COGNIZANT 20-20 INSIGHTS
Enhancing the Utility Customer Experience: A Digital Framework

Energy and utility companies need a strategic roadmap and a strong platform that keeps customers loyal, happy and engaged.

VIEW REPORT
COGNIZANT 20-20 INSIGHTS
Smarter QA for Smart Homes

Utilities today can assure quality at speed for connected ecosystems such as the smart home. Find out how.

VIEW REPORT

How can a 100-year-old utility reinvent itself?

PLAY VIDEO

In our 2018 Smarter Utilities Survey and Report, we asked 100 executives about industry disruption and how prepared they are for the transformation journey ahead. Making better use of digital technologies like AI, machine learning and analytics is on the agenda. But is that enough?

READ MORE ▷

Digitally Cognizant

PRESS ROOM

In the news

October 31, 2018

365体育比赛投注 Cognizant Named Leading Provider of Digital Transformation Services for Utilities in New HFS Report

June 6, 2018

365体育比赛投注 Australian Utility Endeavour Energy Chooses Cognizant for Their Digital Transformation

June 1, 2018

365体育比赛投注 The Impact of Local Energy Marketplaces on Corporate Energy Management

365体育比赛投注CHECK US OUT

365体育比赛投注 See All Cognizant News

Stay on top of what's happening across Cognizant.

UTILITIES MANAGEMENT

Leadership

Rajaram Radhakrishnan

Market Leader, Energy and Utilities, Manufacturing and Logistics

Rajaram Radhakrishnan, Market Leader, Energy and Utilities, Manufacturing and Logistics


Peter Tomas

365体育比赛投注Utilities Consulting Leader, North America

Peter Tomas, Utilities Consulting Leader, North America


Arvind Pal Singh

365体育比赛投注Utilities Consulting Leader, U.K. & Europe

Arvind Pal Singh, Utilities Consulting Leader, U.K. & Europe